Our Services.
We partner with clients to help create a strategy that gets the most out of your current and future digital communication platforms. Working closely with your Communications, Human Resources, Information Technology teams and other stakeholders, we will provide insight into best practices and methodologies and strategies that will work best for your organization. If you want to increase collaboration and employee engagement, or are just looking to develop more creative and dynamic content, we can work with you to find the right roadmap.
Often the core of an organization’s digital workplace environment, the intranet can be invaluable in supporting the communications and employee engagement strategy. We work with your product owner and technology teams to review your current platform for interoperability, functionality, how well it meets your digital workplace strategy and its technological life status. We answer the questions of how well your platform meets your current requirements, how well it stands up to the test of technological progress and does it work well.
Understanding the different ways your team will interact with your digital workplace platforms is invaluable in developing system requirements and working with your vendors, developers and designers to create a solution that meets your strategic objectives. Convene runs workshops to develop user stories that help our clients understand the different ways employees interact with these tools. We then translate these into requirements that the project team leverages as part of their work.
What are the rules of the road for your digital workplace applications? Who signs off on decisions and has ownership of the different platforms? Do you have policies in place to manage new structure, new user rights, content policies? We can run workshops with your team to develop the right policies that fit your organization’s requirements and also work with best practice methodologies.
If you need to replace any of your current digital workplace platforms or are considering adding additional tools, we can provide support in documenting requirements and identifying vendors that meet your needs. Convene has worked on numerous projects to vetting vendors, helping with contract negotiation and resolving final offerings. We have managed many projects in deploying these solutions.
Your team needs to understand how your platforms work. What are the fundamental and advanced capabilities of the digital workplace applications you have deployed and what are the best practices for using them. Convene Communications will create a bespoke training program for your users and product owners.